Category: Workforce Effectiveness

How do I optimise workforce effectiveness?

6/3/2023

Workforce effectiveness is a key performance indicator that measures the utilisation, performance, and wellbeing of the workforce.

Collagis believe developing thriving individuals and teams is the best way to optimise workforce effectiveness.

Our approach is summarised by “The Collagis Diamond Principle” and focuses on optimising 5 key elements which underpin effective workforces.

The 5 key elements:

1. Engaged: Are our teams inspired by the vision, and motivated to act?

2. Energised: Can our people sustain the energy they need for high performance? Are they resilient? Thriving?

3. Efficient: Do our ways of working create the environment for maximum productivity?

4. Enabled: Do our processes, tools and capability support our teams to embed change and achieve goals?

5. Empowered: Is my organisation’s structure and programs well defined, adequately resourced and well-managed to deliver to the business objective?

Key elements	Common issues	Recommendations
Engagement	- Low engagement which impacts productivity and ability to implement change. - High turnover. - Lack of trust in management and leadership. - Low engagement due to toxic or non existing culture. - No or poor communication (organisational, stream, leadership, people, peers). - Focus on KPI’s rather then people.	- Focus on leadership and management behaviours. - Show you care initiatives (be present with staff, give them dedicated time to them, for them). - Listen to your staff and discover what are their issues, once known do something (i.e. don’t just perform a survey! Do something with it! - What is the culture? Review and implement programs for staff to believe and be onboard (get excited to work for you).
Energised	- External factors impacting/distracting day job (i.e. large IT transformation programs/ Organisation review - Too much noise! Volume of work is constantly increasing (no down time), unable to sustain current working level - Always ‘busy’ yet at the end of the day feel like you have achieved nothing? - Are you constantly overwhelmed by your workload - Feel a lack of control over business problems which negatively impact your ability to get things done - Working late nights and on weekends having a negative impact on your personal life	- Identify your high performing teams and provide them the tools and structure needed - Review and identify area’s where additional support is need for transitional programs/initiatives - Proactive planning and pipeline management, review longer term vision and ensure teams and staff are pro actively prepared
Efficient	- Unworkable environment /facilities - Safety concerns - Time is wasted in meetings and not doing real work - Feeling that email is controlling you rather than you controlling it - Start on your ‘real’ work when everyone else has gone home so you aren’t interrupted	- Review workplace facilities/environment - Process review - Review reporting and governance structures (remove meetings for the sake of meetings) - Optimising use of electronic tools
Enabled	- Don’t have skills, capability or training to do my job	- Capability uplift in areas needed (either in formal training, mentoring, ride on’s) - Ensure initial induction is in place and ongoing training is included as part of the HR/performance plan. Ensure leaders are accountable to action these plans - Review longer term vision and ensure teams have the capability, tools and process to support this
Empowered	- Don’t know what my role is - Confusion of accountability and R&R - Duplication of effort	- Review longer term vision , is current org structure defined and able to support this vision? Remove duplication - HR review to ensure role clarity (at all levels, horizontally & vertically)

Utilising this framework, Collagis seeks to deliver customised programs to improve workforce effectiveness. We'd love to share with you how we can help you to improve workforce effectiveness in your organisation.

Read Also: Optimising Organisational Effectiveness

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Optimising Organisational Effectiveness

27/2/2023

What is Organisational Effectiveness?
Organisational effectiveness as a concept measures the degree to which an organisation achieves it's goals from Profit through to Service Quality and Productivity, all the way through to Customer Experience.

There are many factors influencing organisational effectiveness such as:

Organisational structure and design
Organisational behaviour
Leadership effectiveness
Alignment between various business areas
Business processes, and
Employee performance

The Importance of Organisational Effectiveness:
By increasing your organisational effectiveness, a business can drive growth through:

Motivating and engaging employees to greater productivity through such things as training, incentives, work environment, management and tools.
Improving management by training and equipping them for their job.
Decreasing costs by refining processes causing waste – such as outdated processes, obsolete technology and ineffective workflows.
Utilising new tools and technology that may streamline processes and offer a significant competitive advantage.

To optimise organisational effectiveness an analysis of your business functions needs to be a priority to determine what efficiencies can be gained. Clear achievable objectives and goals can then be set to formulate a strategy that will address your priority areas to help improve your overall organisation effectiveness.

An approach to Organisational Effectiveness by Collagis.

The Collagis approach addresses organisational effectiveness holistically across five key dimensions at the individual, team and organisational level. It is through this holistic approach and five key dimensions that Collagis can enable individuals and teams to reach their peak performance and in turn deliver improved workforce and organisational effectiveness.

The five key dimensions include:

People Focused:

Engaged: Inspire individuals and teams, by having a clear, achievable vision that will motive them to act.
Energised: Endeavour to have the right environment and processes for individuals and teams that will enable them to sustain the energy they need for high performance. Develop in them resilience and help them to thrive.
Enabled: Have processes, tools and capability to support our individuals and teams to embed change and achieve goals.

Performance Focused:

Efficient: Develop ways of working that will create an environment to achieve the desired business outcome efficiently.
Empowered: Develop structures and programs at are well defined, adequately resources and well-managed to deliver to the business objective.

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How do I optimise workforce effectiveness?

Optimising Organisational Effectiveness

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​Insights & Research

How do I optimise workforce effectiveness?

Optimising Organisational Effectiveness

Categories

CUSTOMER SUPPORT

FOLLOW US

COLLAGIS PTY LTD

Insights & Research