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Marketing Automation

Introduction to Marketing Automation​

Marketing Automation allows users to streamline the creation, management and analysis of campaigns and leads in one place. Automating and tracking previously manual processes for email, website interactions, events and other activities such as nurture campaigns, it prioritizes and efficiently manages leads as they move through the customer lifecycle. It helps marketers do more, in less time, with better results. 

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1. What is Marketing Automation  

Marketing automation is technology that manages marketing processes and multifunctional campaigns, across multiple channels, automatically.
With marketing automation, businesses can target customers with automated messages across email, web, social, and text. Messages are sent automatically, according to sets of instructions called workflows. Workflows may be defined by templates, custom-built from scratch, or modified mid-campaign to achieve better results.

Marketing and sales departments use marketing automation to automate online marketing campaigns and sales activities to both increase revenue and maximise efficiency. When automation is used effectively to handle repetitive tasks, employees are free to tackle higher-order problems, and human error is reduced.

Marketing automation helps with lead generation, nurturing, and scoring, as well as with measuring overall ROI on campaigns. The time- and cost-saving effects of automation increase as an organisation grows in size and complexity. Good marketing automation systems are designed to scale alongside your business. 
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2. The importance of Marketing Automation

There are many benefits of marketing automation and how it adds value to your business – whether you operate an SME or work within the marketing team for a large multinational corporation.

Marketing automation helps small businesses stay relevant and competitive, whilst it enables large businesses keep up with the demands of their many customers within their respective industry. Therefore, benefits of marketing automation software include:
  • Time saving – Campaigns can be scheduled ahead of time, meaning you can channel your working hours into other projects. Whilst this is possible with other platforms, with a marketing automation system you have the added benefit of being able to schedule different posts to different audiences.​
  • Increases productivity – Marketing automation frees up your marketing team’s time from performing repetitive tasks and gives them the capacity to brainstorm new ideas and boost productivity in other areas.
  • Personalization – You have the ability to create a tailored and unique experience for each customer, thereby increasing engagement and boosting sales.
  • Multi-channel campaign management – Keep track of all your campaigns across all your marketing channels from one platform.
  • Consistent tone of voice – By unifying all your marketing campaigns, you can ensure that your tone of voice remains consistent.
  • Improved ROI – By targeting customers more specifically, your marketing spend is being used wisely and efficiently.

The reasons for embracing marketing automation go far beyond just alleviating your marketing department from performing repetitive tasks. This tool is all about optimization – optimizing the customer experience, optimizing the efficiency of the campaign process and optimizing your marketing team’s time.

With the number of marketing channels continuously increasing and becoming more and more complex, for marketers that want to effectively connect with all of their customers (and more!), marketing automation is a perfect solution to overcome the hurdles associated with this.

3. What does Marketing Automation do? 

In its most basic form, marketing automation is a set of tools designed to streamline and simplify some of the most time-consuming responsibilities of the modern marketing and sales roles. From automating the lead qualification process to creating a hub for digital campaign creation, automation is all about simplifying a business world that is growing far too complex, much too quickly.

Marketing automation lets you implement a digital marketing strategy without having to manually press “send” on each and every email, message, campaign, or post you create. Good automation tools help you identify your audience, design the right content, and automatically trigger actions based on schedules and customer behaviour.

​Once your campaign rolls out, you can focus on other tasks, then analyse and tweak your marketing plan as results start coming in. An automated marketing strategy can save time and resources, driving revenue and ROI while you focus on growing your business.

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  • Home
  • Services
    • Strategic Consulting >
      • Business Advisory
      • Business Health Check
      • Executive Team Workshops
      • Transformation Strategy
      • Continuous Improvement Programs
      • Risk Management
      • Employee Engagement Programs >
        • Executive 1:1 Coaching
        • Talent and Leadership Development
        • Wellbeing Programs
        • Resilience Programs
        • Team View & Team Diagnostic
      • Capability Services >
        • Operating Model Design
        • Transition Planning & Execution
        • Capability Alignment
        • Organisational Design
        • Staff & Skills Augmentation
        • Global Delivery
    • Program Services >
      • Program & Project Management
      • Program Governance
      • Change Management
      • Process Optimisation
      • Business Analysis
      • Data Analytics
      • Management Reporting and Business Intelligence
    • Marketing Services >
      • ​EngageFlow© Precision Marketing
      • AI Reputation Management
      • Marketing Training
      • Data Advisory Services
      • Marketing Automation
    • AI and Immersive Technology >
      • AI Services
      • XR Services
      • AI Training
      • Immersive Learning
      • XR Industry Use Cases
      • AI Accelerator Workshop
      • Book a Demo
  • Case Studies
  • Insights
  • About collagis
  • Partners
  • Contact Us